I can't sign in or the email link doesn't arrive

StudioShot Pro has no passwords. You sign in either with Google or with a sign-in link we email you. Whichever you use, it's the same account as long as the email address is the same.

The sign-in email hasn't arrived

1. Wait a minute or two. Emails sometimes take a moment.
2. Check your Spam, Junk and, in Gmail, Promotions and Updates tabs.
3. Make sure you typed the email address correctly.
4. Request a new link. Only the newest link works, so use the one in the most recent email.
5. If you use a work email, your company's filter may hold it back. Try again later or sign in with Google.

The link says it's expired or invalid

Sign-in links expire after a short time and work once. Go back to the sign-in page and request a new one. If you opened the link in a different browser or device from the one you requested it on and it doesn't work, request it again and open it on the same device.

My email address isn't accepted

To keep the free images fair, disposable email addresses and aliases with +, = or # in them (like name+shop@gmail.com) can't be used. Use your normal address, or sign in with Google.

I signed up with Google and with email and see two different accounts

Accounts are tied to the email address. If your Google account uses a different address from the one you typed, they are two separate accounts. Sign in the same way you did the first time. If you need them merged or moved, contact us from the address that has your plan.