Creating images
Scenes, cleanup, shapes, and results that went wrong.
- Choosing a scene, look and colourPick a category, then a look within it, then a colour if the look offers one. Default leaves the colour to the look.
- Which shape (aspect ratio) should I pick?Square 1:1 suits most e-shops and marketplaces. Use 3:4 or 2:3 for portrait posts, 4:3 for banners and 9:16 for stories and reels.
- Cleanup: removing watermarks, logos and textTick Cleanup to remove watermarks, logos, text, stickers and noise added over a supplier image. It only removes them and never replaces them.
- How are generations counted?One generation makes one finished image. It counts when it starts (or joins a queue). Failed or cancelled-while-queued generations are given back; re-downloading is free.
- My image failed or is stuckA failed generation is never counted: you get it back automatically. One stuck for more than a few minutes is stopped and given back within about 10 minutes.
- The product looks different in my imageThe AI redraws your product, so details like shape, colour, text or logos on the packaging can change. Generate again, use a sharper photo or a simpler scene, and always check before publishing.
- "Three generations are already running"You can run up to three generations at once. Wait for one to finish, or use a batch or photoshoot, which queues the rest for you.
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