Importing a photo from a link
Paste a direct link to the image file (ending in .jpg, .png or .webp), not to the product page. The site must answer within 10 seconds.
Instead of downloading and uploading, you can paste the link of an image on your supplier's website. The link must open the image itself, not the product page it's on.
How to copy the right link
- Open the supplier's product page.
- Right-click the product image (on phone: press and hold) and choose Copy image address or Copy image link.
- Paste it into the app where it says or paste an image link.
If it doesn't work
| The message says | What to do |
|---|---|
| The link does not lead to a JPEG, PNG or WebP image | You probably copied the page link. Copy the image address as above. |
| The link is invalid / Only links starting with http:// or https:// | Paste the full link, starting with https://, with no username or password in it. |
| The link leads to a private or internal network address | The image is on a private network we can't reach. Use a public link or upload the file. |
| The link redirects more than 3 times | Open the image in your browser and copy the address it ends up on. |
| The website did not send the image within 10 seconds | The site is slow or blocks downloads. Try later, or download the image and upload it. |
| The website did not provide the image (error …) | The site refused the request (often 403 or 404). Download the image and upload it instead. |
Make sure you have the right to use any image you import. See using supplier images.
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Answers reflect the app and our terms as of October 2026.